- Michael's Auto Repair
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Mike and Wilma and their team have taken care of us for many years. We count on them as our car counselors and they are our friends as well. Mike Connolly |
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When my car started blinking a check engine light I immediately stopped driving it to avoid damage internally When I read the invoice after I got my car back I was shocked to find out you test drove my car and found a lack of acceleration and got a loud knocking noise noted after that I made it a point to not drive the car for obvious reasons and handed it to you with the light knocking allready reported. At no time would I or did I drive the car down the road and accelerate And I was wondering why the whole belt being a gamble to replace to find out if engine was damaged could have been at least somewhat solved by looking at top of pistons for obvious scarring or fresh marks I the carbon covered aluminum. I guess in all I am just amazed that after the info I gave you and the codes it had giving signs of timing off why a belt visuall check wasn't done before a test drive. How do you know that it wasn't the test drive that took 6 teeth off being that I didn't do anything close to test driving it and accelerating There's no doubt the timing belt was due to be changed. I just wonder if the chances that the engine was damaged didn't multiply with the test drive That's all. Also. Not sure what someone was working on next to my car while you had the good up but there is a whole bunch of metal flakes in my engine compartment on the drivers side from the fender to center of engine under the hood. |
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I was impressed with the service on my Acura, courteous treatment, and great communication. I will be bringing my Acura back in the future. Thanks to Michael and all the staff. |
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The best independent auto repair shop on the East Side. Mike (and staff) know their stuff - and their work is top notch. |
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I just moved to Redmond and was looking for a reliable mechanic. Several people recommended Michael's Auto Repair, and they were right. I know I (and my car) are in safe hands. |
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Great service! From the early morning greeting to the call from Mike, the mechanic, I know my car was in good hands |
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Appreciate the expert service and courtesy extended by those at Michael's Auto Repair. |
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I feel confident in the service being provided at Michael's. |
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We have used Michael's for many years. He has delivered top notch service every time he has either serviced or repaired one of our cars. The reception is always friendly. Complementary shuttle to work. Honesty and integrity from a good New Zealand bloke. Give Michael's a try. You won't regret it. |
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Fabulous Service |
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Prompt, helpful, and transparent about the cost of the repairs! |
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I had a great experience with Michael's Auto Repair. I took my car in with just a very short time for them to diagnose the issue. They diagnosed the long-term problem and fixed it for the short term within minutes at minimal charge. I will definitely be coming back when I have the time and resources. |
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Not only did Michael get the vehicle in quickly, but was able to access some serious safety problems with the front end--may have saved a family members life. I would recommend their services to friends and family. |
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My family and I have been taking our cars to Michael and his team and have nothing but great things to say about this team, their professionalism, friendliness and the level of service they have provided us for the past 11 years+. Keep up the great work! |
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Great service, knowledgeable, straight forward and patient. They take as much time as is needed to explain what is going on. Very pleasant experience all around. |
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My wife and I have been going to Michael and Wilma for over 15 years now. You cannot find a better and more trustworthy place than Michael's auto repair. In addition, the entire staff is extremely friendly and they are like family. Amazing, courteous and reliable service !!!! |
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Always professional, fair and courteous. An excellent choice of a friendly family business that appreciates their customer's realistic need to keep the cost of a reliable vehicle as reasonable as possible. |
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Best car repair shop and people in the area. We've been customers for over 20 years. |
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Excelent work, great poeple, highly recommended |
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My wife and I have been using Michael's Import for over 20 years. Both Wilma and Michael always take the time to say hello. Michael always gives you the bad news gracefully and the car always stays fixed. Truly a great find. |